First-timer Error

shalong

Hi All.
I just installed installed CumulusClips on my site5 server through cpanel autoinstaller.
Seemed to install correctly, and didn't make any changes in setup, but tried to upload a smallish example video, but got an error. Here is my error file if anyone has any ideas what I can do to fix this! Thanks in advance!!



==================================================================
H.264 ENCODING
==================================================================

H.264 Encoding Command: /home/orcazooc/public_html/cumulus2/cc-core/system/bin/ffmpeg-64-bit/ffmpeg -i /home/orcazooc/public_html/cumulus2/cc-content/uploads/temp/j3BBOIlupGKqYeB69oEd.mp4 -vcodec libx264 -vf "scale=min(640\,iw):trunc(ow/a/2)*2" -vb 800k -acodec aac -ab 96k -ar 44100 -f mp4 /home/orcazooc/public_html/cumulus2/cc-content/uploads/h264/j3BBOIlupGKqYeB69oEd_temp.mp4 >> /home/orcazooc/public_html/cumulus2/cc-core/logs/j3BBOIlupGKqYeB69oEd.log 2>&1

H.264 Encoding Output:


ffmpeg version 3.3.4-static http://johnvansickle.com/ffmpeg/ Copyright (c) 2000-2017 the FFmpeg developers
built with gcc 6.4.0 (Debian 6.4.0-4) 20170820
configuration: --enable-gpl --enable-version3 --enable-static --disable-debug --disable-ffplay --disable-indev=sndio --disable-outdev=sndio --cc=gcc-6 --enable-fontconfig --enable-frei0r --enable-gnutls --enable-gray --enable-libfribidi --enable-libass --enable-libfreetype --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-librubberband --enable-librtmp --enable-libsoxr --enable-libspeex --enable-libvorbis --enable-libopus --enable-libtheora --enable-libvidstab --enable-libvo-amrwbenc --enable-libvpx --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxvid --enable-libzimg
libavutil 55. 58.100 / 55. 58.100
libavcodec 57. 89.100 / 57. 89.100
libavformat 57. 71.100 / 57. 71.100
libavdevice 57. 6.100 / 57. 6.100
libavfilter 6. 82.100 / 6. 82.100
libswscale 4. 6.100 / 4. 6.100
libswresample 2. 7.100 / 2. 7.100
libpostproc 54. 5.100 / 54. 5.100
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '/home/orcazooc/public_html/cumulus2/cc-content/uploads/temp/j3BBOIlupGKqYeB69oEd.mp4':
Metadata:
major_brand : mp42
minor_version : 0
compatible_brands: mp42mp41
creation_time : 2018-11-02T21:01:30.000000Z
Duration: 00:02:17.96, start: 0.000000, bitrate: 843 kb/s
Stream #0:0(eng): Video: h264 (Main) (avc1 / 0x31637661), yuv420p(tv, bt709), 1920x1080 [SAR 1:1 DAR 16:9], 522 kb/s, 24 fps, 24 tbr, 24k tbn, 48k tbc (default)
Metadata:
creation_time : 2018-11-02T21:01:30.000000Z
handler_name : Alias Data Handler
encoder : AVC Coding
Stream #0:1(eng): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 317 kb/s (default)
Metadata:
creation_time : 2018-11-02T21:01:30.000000Z
handler_name : Alias Data Handler
Stream mapping:
Stream #0:0 -> #0:0 (h264 (native) -> h264 (libx264))
Stream #0:1 -> #0:1 (aac (native) -> aac (native))
Press [q] to stop, [?] for help
[AVFilterGraph @ 0x5d5afa0] Error initializing threading.
[AVFilterGraph @ 0x5d5afa0] Error creating filter 'anull'
Error reinitializing filters!
Failed to inject frame into filter network: Cannot allocate memory
Error while processing the decoded data for stream #0:1
Conversion failed!

Damian

Looks like your server doesn’t have enough memory to complete the video encoding process. This is typical on web hosts that don’t support video websites.