CumulusClips - Forums
Unable to upload a video
Hello,
After deploying Cumulus Clip I wanted to upload a video. But every time I have this error message:
"Errors were encountered during the processing of your file, and it cannot be uploaded at this time. We apologize for this inconvenience. Our support team has been notified and will investigate into the cause and fix for this issue. If you continue to experience problems using this feature please contact us for further assistance."
Do you know where this may come from?
Thanks for your feedback.
After deploying Cumulus Clip I wanted to upload a video. But every time I have this error message:
"Errors were encountered during the processing of your file, and it cannot be uploaded at this time. We apologize for this inconvenience. Our support team has been notified and will investigate into the cause and fix for this issue. If you continue to experience problems using this feature please contact us for further assistance."
Do you know where this may come from?
Thanks for your feedback.
Comments
http://cumulusclips.org/docs/requirements/
It is most likely an issue with a limit value in Apache. Also, verify that your /cc-content/uploads directories have enough permissions to allow Apache to upload files there.
I don't have PHP path, for the policy of the hosted service. So I can't upload videos and can't do conversions, etc.?
Please can you tell me how I can use an external service (or my own home computer) to do such a job?
Thank you.
- Unable to locate path to PHP-CLI
If you're using a plugin or service for encoding videos you can ignore this message".
Any ideas? Other questions I can ask to the provider? Any help on how I can use "a plugin or service"?
Thank you.