Error in Installation

edited January 2013 in Bugs and Errors
Hi there.
I have uploaded the files to my directory as instructed, also successfully created SQL database and user through cPanel.
I changed permissions of the necessary files, but cannot access the install page.
I get the error:

This webpage has a redirect loop
The webpage at has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.
Here are some suggestions:
Reload this webpage later.
Learn more about this problem.


  • We believe the issue is the naming convention of our installer is causing problems with specific versions of cPanel. You may also notice multiple redirects to /install/install/...

    We have a fix that will be up this weekend that will fix this issue. Simply download the new version and install it like you normally would replacing what you currently have.

    Please use v1.3.2 which contains this fix. Again it'll be out sometime this weekend.
This discussion has been closed.