The temp H.264 file was not created / 2 frames left in the queue on closing

Hi! Can anyone please help me? This is driving me insane. I try to upload a video. It says it uploaded but then it sends an email saying that the file was not created. In the log I get this:

Metadata:
major_brand : isom
minor_version : 512
compatible_brands: isomiso2mp41
creation_time : 1970-01-01T00:00:00.000000Z
title : Brothers001
encoder : DigiArty AV Encoder Core
genre : Classic
Duration: 00:00:33.46, start: 0.000000, bitrate: 1993 kb/s
Stream #0:0(und): Video: mpeg4 (Simple Profile) (mp4v / 0x7634706D), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 1865 kb/s, 29.97 fps, 29.97 tbr, 30k tbn, 30k tbc (default)
Metadata:
creation_time : 1970-01-01T00:00:00.000000Z
handler_name : VideoHandler
Stream #0:1(und): Audio: aac (LC) (mp4a / 0x6134706D), 44100 Hz, stereo, fltp, 128 kb/s (default)
Metadata:
creation_time : 1970-01-01T00:00:00.000000Z
handler_name : SoundHandler
Stream mapping:
Stream #0:0 -> #0:0 (mpeg4 (native) -> h264 (libx264))
Stream #0:1 -> #0:1 (aac (native) -> aac (native))
Press [q] to stop, [?] for help
[libx264 @ 0x41ae6e0] using SAR=1/1
[libx264 @ 0x41ae6e0] using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2
Error initializing output stream 0:0 -- Error while opening encoder for output stream #0:0 - maybe incorrect parameters such as bit_rate, rate, width or height
[aac @ 0x419edc0] Qavg: 8085.056
[aac @ 0x419edc0] 2 frames left in the queue on closing
Conversion failed!

Any suggestions?

Thanks!

Comments

  • These types of errors are usually related to the
    way the file is encode, an issue woth ffmpeg, or an issue with your ffmpeg encodinf parameters.

    Log in the admin panel and in the video encoding settings strip out any parameters that aren’t explicitly
    required to narrow down the problematic value. If that doesn’t work you can download the latest static binary of ffmpeg and replace the one that came with the script. Lastly if neither one of those two things work, then try a different version of the video to see if its encoded in a problemqtic way.

    Hope that helps.
  • Hi! A bit difficult to know exactly what to remove. I've tried converting video to different formats but no luck. I've been able to upload videos in the past, so I don't understand why this has happened suddenly. Not aware of anything having changed.

    I've tried some things but it still isn't working. I've created a new installation in a different directory and it still gives me the same error.

    If know what bits I should remove from the settings that'd be great.

    Otherwise, never mind. I guess I'll have to find another way of embedding videos.

    Thanks!
  • Sorted problem by converting video using different software.
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