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Unable to upload a video

After deploying Cumulus Clip I wanted to upload a video. But every time I have this error message:

"Errors were encountered during the processing of your file, and it cannot be uploaded at this time. We apologize for this inconvenience. Our support team has been notified and will investigate into the cause and fix for this issue. If you continue to experience problems using this feature please contact us for further assistance."

Do you know where this may come from?
Thanks for your feedback.


  • Please ensure your server meets the requirements listed here:

    It is most likely an issue with a limit value in Apache. Also, verify that your /cc-content/uploads directories have enough permissions to allow Apache to upload files there.
  • Thank you for the feedback. I look at that and I keep you informed.
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