Videos upload but I can not veiw them

I installed the latest CC on my shared Linux hosting without an error. Videos upload fine but I can not see them on the website:

Several unusual things I've noticed

When I add a video I see: Pending Conversion and it never completes

If I go to the Admin Panel Admin Panel -> Dashboard -> System Logs Converster.log does not come up
If I go to converter.log on the server it is blank

I tried several Movie types and also did a fresh install with the same outcome. Any suggestions would be greatly appreciated. Thanks in advance.


  • Something - somewhere in the encoding process - is failing.

    Can you navigate to \cc-core\logs on your server and have a look at the log files there?

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